Here are the latest reviews independently reported to SafeBuy REVIEWS on begardenhappy.com
Q. What are your overall comments on this online retailer and your buying experience?
"First class company quick service
Had a problem with the Jamie Oliver fire pit one of the threads on the leg was not drilled out correctly rang them up and they sent replacement leg next day so yes very pleased"
Aug 11 2016 1:55PM
Sep 2 2015 8:06AM
"Most helpful, there was a problem with the delivery in that a leg was missing from the table I had ordered, but they dealt with this quickly and efficiently, keeping in contact with me."
Aug 11 2015 5:03PM
"I cannot fault this company
Excellent staff , delivery and product. I left review on waterside Garden centre site to this affect. Excellent and very helpful"
Jul 28 2015 2:44PM
"Very easy to order and excellent service."
Jun 8 2015 6:16PM
"Very helpful supplier and goods delivered at pre arranged time as promised."
Jun 8 2015 5:51PM
"Still haven't received my item!! Did call and was informed that it was with the courier and they would get in touch at the end of this week for delivery next week (out of delivery time as item was ordered on the 15th may). Was told sorry if this is not what I expected!!! Still no phone call. I'm sure be garden happy are excellent, however the courier service seem to have had my item for a long time."
May 28 2015 5:41PM
"Absolutely fantastic. So impressed we have decided to visit the garden centre"
May 28 2015 9:14AM
"Cheapest for the product ordered"
May 21 2015 6:34AM
"i emailed my order on bank holiday monday,they rang me at 9.am tuesday to ask if icould accept delivery by midday on the tuesday! Excellent service."
May 13 2015 9:30AM
"Found them to be very helpful and delivery arrived exactly when we wanted. Could not fault service"
Aug 11 2014 11:16AM
"Great website and excellent service received."
Aug 11 2014 10:01AM
"Absolutely fanastic! Ordered online and delivered the same day by a very friendly and helpful delivery driver. Would order again and recommend this company to anyone"
Aug 2 2014 8:24AM
"Ordering and delivery were very good. Product though very good did not come with any bolts or nuts/washers to fit the back of the sun lounger together. We contacted the company asking for them to supply, but to date we have not received any response, not even an acknowledgement regarding this. I provided a fix, but not with original fittings. Ordering and delivery very good, customer service and providing a full piece of equipment I would class this very poor and would not recommend the company."
Jun 13 2014 10:06AM
"My delivery was heavy and palletted. Unfortunately the delivery guy was unable to put the pallet on my driveway because the driveway is shingle. As a result the pallet had to be placed on the (tarmac) roadway, causing a minor obstruction, and left until my husband returned home and was able to unpack and move the contents.
It would help the delivery driver and the purchaser if they both knew of possible difficulties such as this, during the online purchase."
Jun 10 2014 1:46PM
"A goodwill gesture would have been nice due to taking over a week to place an online order and not getting my call back"
May 16 2014 11:10AM
"very happy, all went smoothly
May 7 2014 10:40AM
"Really good service. Had to contact re payment, but problem was dealt with quickly and efficiently. Products were available for collection immediately at a lesser price than other providers."
Mar 1 2014 6:40PM
"Product was not as described, but that was the suppliers fault, not Waterside. As soon as I pointed this out to waterside, the product was removed from their website, a full refund given, and ParceForce organised to pick up the return.
First class service ......"
Nov 21 2013 10:52AM
Nov 16 2013 2:49PM