DTS Digital CCTV

Product Satisfaction
100 / 100

Delivery Satisfaction
100 / 100

Would Recommend
100 / 100
dtsdigitalcctv.co.uk 5 / 5    from    21    REVIEWS

Recent Comments

Here are the latest reviews independently reported to SafeBuy REVIEWS on dtsdigitalcctv.co.uk

Q. What are your overall comments on this online retailer and your buying experience?

"I am very pleased with the HD system I purchased from you. It has been very easy to setup and the resulting images are even better than I thought they would be. Overall I am very happy with the purchase!"
Nov 21 2017 6:48PM

"Very helpful service on the phone, except the phone line was premium rate so very expensive to call them via mobile phone."
Nov 3 2017 6:23PM

"Very helpful member of staff talked me through my options initially and the system was delivered on time. I did need some help when setting the system up and again an advisor seemed happy to talk me through the setup. Very grateful for all your help and also very happy with the equipment supplied. Will be using you again in the future."
May 17 2017 9:27PM

May 15 2017 2:38PM

May 15 2017 2:36PM

"I purchased a complete CCTV kit from DTS Digital and can say I am very pleased with the quality of the footage captured and the service received. It was fairly straight forward to setup the remote access via my iPhone and the live stream is better than I thought it would be. Good value, will recommend to others."
May 13 2017 11:22AM

"I made enquiries regarding a product advertised on the sellers website. They were very helpful and told me that the product in question was no longer available but that they had a suitable alternative. I agreed to try the alternative which was the same price as the original device I had in mind. My order arrived on time and complete with full operational instructions. After a little tinkering I got my system up and running and all in all I couldn't be anymore pleased. Great company and sound advice!"
May 12 2017 9:59PM

"Product stopped working within the first week."
Mar 23 2017 3:40PM
I regret to hear you are having issues with a product you purchased from us. I must clarify that all products are tested before dispatch and are covered by a minimum of one year warranty. Unfortunately on occasion equipment can become damaged in transit or even develop faults shortly after purchase however they are still covered by the terms of the warranty. Please get in touch with us ASAP so we can resolve these issues. We do also on many occasions resolve issues over the telephone as non performance can often be caused by compatibility issues which can be rectified by making adjustments to voltage, video format or resolution settings. Please contact us on 0843 289 4253 or sales@dtsdigitalcctv.co.uk so we can assist you further.
Merchant's response

"will use this company again, very happy."
Mar 11 2017 6:35PM

"Cameras are very good quality and delivered on time, will use this company again."
Feb 18 2017 12:38PM

"I have used DTS Digital on several occasions now and I have to say the sales team are extremely helpful and very knowledgeable. They seem to really care about your requirements and provide excellent product solutions. I had a few technical issues which were quickly sorted by the helpful technical staff member. I would readily recommend their products and services to anyone and as a result I have put my uncle in touch with them as he is looking for a CCTV system for his home."
Feb 13 2017 5:46PM

"The DVR arrived next day as promised, the pre sales advice was very helpful and I feel I may have purchased the wrong product without it. It was very easy to set the unit up and the instructions are very clear so I have a lot of confidence for the future."
Jan 15 2017 10:43AM

"Excellent advice given and full after care sales support provided on several occasions."
Aug 25 2016 9:56AM

"The services and post techincal help has been 1st class ,I have been very happy with DTS Digital CCTV from the first time, I ordered a CCTV system along with the replys to the specific information that was requested at the time of order. Regards Allan"
Aug 18 2014 8:55AM

"Paid for next day and parcel came unproteted and late i have used another company since"
Feb 6 2013 2:03PM
I am sorry to hear you are disappointed with our service, please be assured that all products we send out are fully insured and protected against accidental damage. Please also note that our standard delivery charge does not guarantee a next day delivery but we do achieve this with 97% of orders. However you can upgrade to our guaranteed next day service for a small extra charge.
Merchant's response

"An excellent trader, straightforward & honest"
Jan 18 2013 6:44PM

"Very helpful especially when advised it was being sent recorded delivery and I advised them I wouldn't be home to sign for it. They agreed to send another way."
Nov 7 2012 1:28PM

"Very easy to deal with the guy on the phone Derek Stephenson was extremely helpful and patient nothing was too much trouble wouldn't hesitate to use again"
Sep 13 2012 1:24PM