Express Rugs

Product Satisfaction
100 / 100

Delivery Satisfaction
95 / 100

Would Recommend
99 / 100 4.9 / 5    from    326    REVIEWS

Recent Comments

Here are the latest reviews independently reported to SafeBuy REVIEWS on

Q. What are your overall comments on this online retailer and your buying experience?

"I love my new rug, which is even nicer than I was expecting. Great price, delivery was really convenient and Leon was very helpful, as always"
Apr 20 2018 12:32PM

"The customer service is excellent and they are very easy and courteous to deal with. Highly recommend this company."
Apr 17 2018 2:59PM

"Great customer service"
Apr 4 2018 7:57PM

"Great retailer more than happy with the buying experience."
Apr 2 2018 3:44PM

"Excellent retailer and service, highly recommended"
Mar 30 2018 6:44PM

"Extremely easy ordering process, item exceeded expectations & the delivery was very quick."
Mar 29 2018 12:54PM

"From online ordering to free delivery of rug was less than 24 hours and during the beast from the east snow period. FANTASTIC SERVICE."
Mar 13 2018 12:48PM

"Great company to deal with, they were very quick to explain that they were unfortunately unable supply the first rug we ordrered and to update their website. The alternative we ordered arrived within two days and was exactly like it looked on the website, we have since ordered a second, which also matched expectations and again arrived within two days. Would definitely use this company again."
Mar 8 2018 9:50AM

"Friendly, helpful service and great price. Great communication and excellent delivery info. I would have no hesitation in shopping with Express Rugs again or recommending them to others. An overall excellent online shopping experience. Many thanks!"
Feb 27 2018 1:53PM

"Had phone conversation that was really friendly and helpful. Great communication"
Feb 25 2018 9:35AM

"Extremely helpful communication with seller regarding delivery details and colour of rug - definitely the personal touch."
Feb 16 2018 10:02AM

"Brilliant service, good quality and delivered before the due date"
Feb 14 2018 12:13PM

"Very helpful with everything"
Feb 13 2018 7:22PM

"Brilliant service. Kept fully informed of progress and they put themselves out to deliver on the day I asked for."
Feb 8 2018 11:25PM

"Excellent service and quick response to email. Rug is perfect for my home and of excellent quality. Price was good. If i need a rug of any kind i will definitely look to see what Express Rugs have on offer."
Feb 7 2018 8:27AM

"Wonderful value and service...thoroughly recommended"
Feb 5 2018 5:28PM

"Very happy with the rug. The delivery service not good at all. Was emailed and given a delivery date really quickly. Had to wait in the while day, no delivery slot or even morning or afternoon. Rug did not arrive until the following day."
Feb 1 2018 2:03PM

"The rug itself I love but the delivery/arrival timescale was extremely poor. Correspondence & updates were good but as I say very disappointed with how long it took for delivery."
Jan 30 2018 5:19PM

"Good - no complaints"
Jan 30 2018 5:09PM

"Very pleasant to talk to owner when a query arose.Customers needs obviously a priority.Delighted with the rug,it looks stunning.Would buy from them again."
Jan 29 2018 6:47PM