Express Rugs

Product Satisfaction
100 / 100

Delivery Satisfaction
96 / 100

Would Recommend
96 / 100 4.9 / 5    from    249    REVIEWS

Recent Comments

Here are the latest reviews independently reported to SafeBuy REVIEWS on

Q. What are your overall comments on this online retailer and your buying experience?

"Rug as described. Photo was true to colour. Extremely fats delivered veyr"
May 31 2017 8:10PM

"Very happy with product and service."
May 31 2017 11:51AM

"Great choice. easy ordering and quick delivery"
May 25 2017 6:37AM

"Very good - happy with purchase!"
May 22 2017 4:29PM

"Excellent product - great quality and price. Thank you."
May 9 2017 6:14PM

"Excellent customer service, price matching and delivery"
May 4 2017 3:15PM

"This is a great family run business who offer really lovely quality rugs at a great price.  Im really happy with our rug and even happier after the store owner contacted me the day after my purchase to say he was refunding me 1/3rd of the price as it was made available as a sale item.  In the world of risky faceless internet shopping, this company is a gem.  I highly recommend and will be shopping from them again and again and recommending to all I know! Well done Express Rugs!"
Apr 24 2017 8:01AM

"Excellent service and a gorgeous rug. I spoke to a very helpful member of staff who went out of her way to ensure my rug was in stock."
Apr 20 2017 6:13AM

"It's a beautiful rug and an excellent price that was exactly as described in the advert. I am so pleased I bought from them and will happily recommend them to others"
Apr 17 2017 1:39PM

"Good comms , informed us of late delivery, very courteous, rug as expected, very happy"
Apr 14 2017 7:20PM

"Excellent service and delivery -would definitely buy from rugs direct again"
Apr 14 2017 3:05PM

"service was excellent I am pleased with runners although their short edges are not quite straight so can not be placed together as they don't quite meet, but its a small problem. Overall good service"
Apr 7 2017 6:15PM

"I spoke to the proprietor and had an informative discussion and was happy to place an order. The price and quality represented good value. I am pleased with my purchase."
Apr 6 2017 4:09PM

"Quick Despatch and good price"
Apr 5 2017 12:35PM

"An excellent efficient service. Product exactly as deacribed and excellent value. Delievry was extremely quick and within the time allocated. Superb value for money, i had done a lot internet aearching and the rug was significantly cheaper than with any other retailer i found. Woild happily shop with express rugs again and wouldn't hesitate to recommend to others."
Apr 3 2017 8:38PM

"Complete satisfaction with both ordering the rug and the delivery arrived one day early - in fact I only ordered it on the Friday and it was delivered on Monday morning. If only all businesses were as efficient as this, and the people I dealt with were extremely helpful."
Mar 31 2017 3:58PM

"Great website. Had some questions - very helpful customer services when telephoned. The retails followed up with calls as promised. Goods arrived on time and well packaged. Helpful delivery team. Great product. Would highly recommend this retailer."
Mar 31 2017 2:44PM

"Smooth transaction, efficient service."
Mar 30 2017 9:54AM

"Good experience.  Product not quite as expected so returned,  this was made easy by helpful customer service team."
Mar 24 2017 3:52PM

"The rug is not worth £70 at all. It look cheap and the bottom lining is grey, 1)8,) looks ridiculous with the red fur"
Mar 23 2017 4:21PM