Consumer Feedback Statistics

for Trade Tails Furniture

Feedback Summary

The site has a rating of 5 stars out of 5 maximum.

1. How easy was it to find what you wanted on our website?

#	Choice	Count	%
1	Very easy	5	83.33
2	Quite easy	0	0
3	Reasonably easy	1	16.67
4	Difficult	0	0
5	Very difficult	0	0

2. Did you feel that important additional charges were initially hidden and only revealed when the transaction was very advanced?

#	Choice	Count	%
1	No	5	83.33
2	To some degree	1	16.67
3	Yes	0	0

3. Did you carry on with the transaction anyway or quit to consider alternative options?

#	Choice	Count	%
1	Carried on anyway	1	100
2	Quit to consider my options	0	0

4. Did you check our Terms & Conditions before you ordered?

#	Choice	Count	%
1	Yes	6	100
2	No	0	0

5. Shortly after orders are placed, we send an order acknowledgement message by email. Did yours arrive safely?

#	Choice	Count	%
1	Yes	6	100
2	No	0	0

6. Was your delivery made when you expected?

#	Choice	Count	%
1	Sooner	2	33.33
2	On time	4	66.67
3	Later	0	0

7. Was it so late that it was a problem?

#	Choice	Count	%
1	Yes	0	0
2	No	0	0

8. If you tried to contact us by phone or email, how easy was it to get in touch with us?

#	Choice	Count	%
1	Easy	3	50.0
2	OK / Didn't try	3	50.0
3	Difficult	0	0

9. In overall terms were you happy with the way we handled your order and delivery?

#	Choice	Count	%
1	Very happy	6	100
2	Quite happy	0	0
3	OK	0	0
4	Not very happy	0	0
5	Not happy at all	0	0

10. Would you recommend us to other people?

#	Choice	Count	%
1	Yes	6	100
3	No	0	0

Recent Comments

Below are the latest overall consumer comments on this web retailer's operation.

What are your overall comments on us and your buying experience?

A pleasure.
Mar 12 2010 4:35AM

Excellent service
Mar 7 2010 10:39AM

I just wanted to send you my Thanks for my order. I am delighted with my hidden home office. The courier man was very friendly and helpful. Thank you for your help and your service I am very pleased it is a lovely piece of furniture.
Mar 3 2010 10:31AM

Good communication and excellent service
Mar 1 2010 11:53AM

Excellent, clear descriptions on products.
Jan 25 2010 7:21PM