SafeBuy

 

Consumer Feedback Statistics

for Hastings Hobbies

Feedback Summary

The site has a rating of 5 stars out of 5 maximum.


1. How easy was it to find what you wanted on our website?
#ChoiceCount%  
1Very easy1780.95
 
2Quite easy419.05
 
3Reasonably easy00
 
4Difficult00
 
5Very difficult00
 

2. Did you feel that important additional charges were initially hidden and only revealed when the transaction was very advanced?
#ChoiceCount%  
1No1990.48
 
2To some degree14.76
 
3Yes14.76
 

3. Did you carry on with the transaction anyway or quit to consider alternative options?
#ChoiceCount%  
1Carried on anyway2100
 
2Quit to consider my options00
 

4. Did you check our Terms & Conditions before you ordered?
#ChoiceCount%  
1Yes1571.43
 
2No628.57
 

5. Shortly after orders are placed, we send an order acknowledgement message by email. Did yours arrive safely?
#ChoiceCount%  
1Yes21100
 
2No00
 

6. Was your delivery made when you expected?
#ChoiceCount%  
1Sooner1466.67
 
2On time419.05
 
3Later314.29
 

7. Was it so late that it was a problem?
#ChoiceCount%  
1Yes00
 
2No3100
 

8. If you tried to contact us by phone or email, how easy was it to get in touch with us?
#ChoiceCount%  
1Easy314.29
 
2OK / Didn't try1885.71
 
3Difficult00
 

9. In overall terms were you happy with the way we handled your order and delivery?
#ChoiceCount%  
1Very happy2095.24
 
2Quite happy14.76
 
3OK00
 
4Not very happy00
 
5Not happy at all00
 

10. Would you recommend us to other people?
#ChoiceCount%  
1Yes21100
 
3No00
 

Recent Comments

Below are the latest overall consumer comments on this web retailer's operation.


What are your overall comments on us and your buying experience?
Great site, great value and speedy delivery at a reasonable cost - a rare thing these days!
Dec 13 2011 10:10AM
easy to navigate site and goods arrived in good condition and on time.
Dec 12 2011 10:32AM
I found your site easy to get around, Delivery prompt
Dec 7 2011 12:39PM
Very good service
Dec 1 2011 3:43PM
Already have recommended you, and will definitely shop with you again.
Nov 22 2011 10:51AM
Competitive pricing and excellent service, thanks.
Nov 7 2011 4:08PM
Very happy, very helpful.
Nov 1 2011 4:53PM
very prompt efficient service thank you
Oct 3 2011 8:20AM
Easy transaction, but a bit too long before item was in post. I order a lot of haberdashery from the UK and know well how long to expect for items to arrive.In this case did not matter, but if my customer had an urgent repair, I would think again before ordering.
Sep 22 2011 6:54AM
Love the moulds which I couldn't find on my ususl site. Only diappointment was that the ivory super cast has to be mixed.
Sep 10 2011 4:35PM
extremly satisfied.
Sep 7 2011 2:59PM
very impressed
Sep 6 2011 10:11AM
I needed something as a standby in case of rain etc whilst my 3 grandsons stayed for a week at short notice. I thought that plaster cast making and painting would keep them occupied. I was right. The important thing was that these items arrived on time and they did.
Sep 6 2011 9:16AM
I will definitely return to the site, they sell so much and more! Also, it was very easy to navigate around the site.
Aug 26 2011 5:27PM
I found the site to be informative, user friendly and comprehensive and the "goods" arrived speedily and in good condition, in all a very happy experiance, thank-you.
Aug 12 2011 2:45PM
Very good. I will be buying from you again definatley.
Jul 26 2011 11:53AM
Excellent service, didnt realise that if part order sent I would be charged extra carriage
Jul 26 2011 9:22AM