SafeBuy

 

Consumer Feedback Statistics

for Learning Institute

Feedback Summary

The site has a rating of 5 stars out of 5 maximum.


1. How easy was it to find what you wanted on our website?
#ChoiceCount%  
1Very easy11061.11
 
2Quite easy5731.67
 
3Reasonably easy126.67
 
4Difficult10.56
 
5Very difficult00
 

2. Did you feel that important additional charges were initially hidden and only revealed when the transaction was very advanced?
#ChoiceCount%  
1No16792.78
 
2To some degree116.11
 
3Yes21.11
 

3. Did you carry on with the transaction anyway or quit to consider alternative options?
#ChoiceCount%  
1Carried on anyway1184.62
 
2Quit to consider my options215.38
 

4. Did you check our Terms & Conditions before you ordered?
#ChoiceCount%  
1Yes16993.89
 
2No116.11
 

5. Shortly after orders are placed, we send an order acknowledgement message by email. Did yours arrive safely?
#ChoiceCount%  
1Yes17898.89
 
2No21.11
 

6. Was your delivery made when you expected?
#ChoiceCount%  
1Sooner9854.44
 
2On time7742.78
 
3Later52.78
 

7. Was it so late that it was a problem?
#ChoiceCount%  
1Yes120.0
 
2No480.0
 

8. If you tried to contact us by phone or email, how easy was it to get in touch with us?
#ChoiceCount%  
1Easy11161.67
 
2OK / Didn't try6636.67
 
3Difficult31.67
 

9. In overall terms were you happy with the way we handled your order and delivery?
#ChoiceCount%  
1Very happy16088.89
 
2Quite happy1810.0
 
3OK21.11
 
4Not very happy00
 
5Not happy at all00
 

10. Would you recommend us to other people?
#ChoiceCount%  
1Yes17697.78
 
3No42.22
 

Recent Comments

Below are the latest overall consumer comments on this web retailer's operation.


What are your overall comments on us and your buying experience?
All my experiences have shown how professional the Institute is. Many thanks Anne
Nov 8 2010 3:25PM
A very positive experience. The course covers everything that i need to enable me to become an effective councillor.
Sep 12 2010 5:02PM
Very helpful staff at the end of a telephone answered by a real person not an answerphone. The course material was beautifully presented and the layout is very clear. The introduction letter from the tutor was a nice surprise with all the details you need ie phone numbers, email address if you have any questions. Looking forward to completing the course and I would recommend it to anyone. Sonja Bell - Diploma in Nutrtion Course.
Aug 23 2010 2:23PM
The book included is great, full of loads of tips, but I feel it could be a bit more up to date.
Jul 25 2010 7:22PM
Am Very Much Ok.
Jul 23 2010 10:50PM
Very easy and straightforward. No hidden costs.
Jul 22 2010 12:06PM
easy and simple, recieved very quickly, would recommend to anyone
Jul 17 2010 5:09PM
Website clear and easy to navigate. No hidden charges popping up half way through the transaction. Items arrived on time.
Jul 14 2010 6:21AM
I like the idea how the modules were simply devided by small amount of information but not numourous of non stop pages as some other programs in this area, that makes us understand without hassle. I like the grading system as well which will make me learn hard to get a DISTINCTION grade.
Jul 13 2010 8:38AM
Excellent so far !
Jul 13 2010 8:28AM
Worth it!!!
Jul 10 2010 11:42PM
HI, WELL SO FAR SO GOOD AND I AM ENJOYING TO WORK WITH YOU ALL AND I AM CONFIDENT I WILL ACHIEVE WHAT I WANT TO ACHIEVE. I HAVE ANSWERED ALL THE QUESTIONS IN POSITIVE BECAUSE THEY WERE ALL TO THE POINT OF TRUTH SO FAR. AND I AM OPTIMISTIC THAT THE VERY SAME TRUTH REMAINS IN PLACE FOR THE REST OF THE COURSE I WILL BE GOING THROUGH. HOPE MY COMMITMENT IN THIS FORM WONT LET ME DOWN THANKS AND REGARDS RAJU
Jul 8 2010 9:01PM
I feel that you have exceeded my expectations, both in terms of dealing with my order and, when received, finding it to be all and more than as it was marketed.
Jul 8 2010 8:38AM
Excellent website, as mentioned I did not recieve my confirmation email. When I phoned to check the payment had gone through. I spoke to an extremely helpful person who confirmed all was as it should be. Otherwise the service was superb.
Jul 7 2010 7:15AM
Very quick service.
Jul 5 2010 5:55PM
I've already done one of these for you I think you are over doing the emails a bit I'm not starting my course for a few weeks
Jul 2 2010 9:47AM
Very quick and professional with excellent communication.
Jul 1 2010 1:13AM
Brilliant. Extremely informative and helpful - can't fault the service. Thank you!
Jun 30 2010 6:04PM
So far a very professional company.
Jun 30 2010 1:22PM
I loved all the delivery of books and equipment that I received. The only two things are one the guy who delivered my package was very rude and even though my partner was in ended up getting my next door neighbour to sign for it and when my next door neighbour told him my partner was there as he had just spoken to her he hust told him "signe here" and ignored him. But obviously that is nothing to do with your company just the delivery company.
Jun 30 2010 11:50AM