IT-Supplier



Product Satisfaction
91 / 100


Delivery Satisfaction
87 / 100


Would Recommend
90 / 100
it-supplier.co.uk 4.8 / 5    from    523    REVIEWS
INCLUDING 374 REVIEWS
brought forward from 'Trusted Shops'

Recent Comments

Here are the latest reviews independently reported to SafeBuy REVIEWS on it-supplier.co.uk


Q. What are your overall comments on this online retailer and your buying experience?

"would have been great if the ordered NUCs had been correct. suspect they were dropped shipped so not your fault. fix was fast, professional, easy and courteous"
Apr 18 2018 2:00PM

"THe item was defective and must be replaced as it is not fit for purpose."
Apr 18 2018 9:29AM

"Excellent straightforward transaction and delivery cost very reasonable"
Apr 13 2018 3:46PM

"Good price and fast delivery."
Apr 13 2018 11:45AM

"Good price and the item arrived by next day delivery."
Apr 11 2018 2:45PM

"Easy. Well Priced. Efficient"
Apr 11 2018 9:18AM

"Easy. Well Priced. Efficient"
Apr 11 2018 9:18AM

"Purchased a large TV as best on price. Unfortunately after placing order informed unit was not in stock and on a possible 10 to 15 working days delivery. Re-in-burst immediately. Disappointing, in future would advise phoning to check delivery."
Apr 6 2018 7:44AM
Thank you for the feedback, and we apologise for this inconvenience. We are sometimes affected by manufacturers changing stock levels drastically when they get their forecasts wrong. If you decide to purchase anything in the future from us, email us and we will issue you a free delivery code.
Merchant's response

"There see to mislead me to sign up personal or business customer. When I want but the product from them there refund since there website lot explain there rules which can goes someone else except personal home users for product since there waste my time wait to get my money back plus manager customer very rude explain to him don’t want wait to long get my money would say not great service especially manger useless to me."
Apr 5 2018 5:12PM
You purchased a commercial software product as a consumer, we simply explained that we could not sell that to you and had to refund. We apologise if you felt that we should have been nicer and more clear. Your refund was processed immediately with Paypal. We pride ourselves on customer service and will investigate this further. Kind Regards, Customer Services Manager
Merchant's response

"very disappointing"
Apr 5 2018 12:17PM

"Generally excellent, they are an LG approved seller. Delivery was spot on too. Wasn't keen on the business T&C's no returns unless faulty so make sure you know exactly what you want."
Apr 4 2018 4:16PM

"They were really good. I'd made an error on my order and they picked this up really quickly. The service was excellent."
Mar 27 2018 3:46PM

"lowest price I could find and excellent customer support"
Mar 27 2018 2:58PM

"Very poor, ordered & paid for online. Advised that not in stock; it is still advertised on their web site !! Would not trust again & would not recommend !!"
Mar 26 2018 11:48PM

"Product arrived with 18 hours of the order and just as described. Brilliant service!!"
Mar 17 2018 5:09PM

"Surprised was legit! Cheapest cosmos 2 on internet!"
Mar 14 2018 5:07PM

"Parcel went astray no fault of seller as it was courier, seller helped us find parcel and still delivered same day"
Mar 13 2018 11:24AM

"Very good and secure."
Mar 7 2018 10:01AM

"TV cabinet delivered on time good price. Delivery not so good come on a pellet & left on the road asked if he could help me carry it indoors was told no we only deliver on pallets & left so struggled to get indoors myself if your old make sure you have help if you order anything large."
Mar 5 2018 6:33PM

"First time dealing with this company - very happy & will use again"
Mar 2 2018 9:09AM