Just Champagne



Product Satisfaction
97 / 100


Delivery Satisfaction
96 / 100


Would Recommend
97 / 100
justchampagne.co.uk 4.8 / 5    from    401    REVIEWS
INCLUDING 32 REVIEWS
carried forward from Google Certified Shops.

Recent Comments

Here are the latest reviews independently reported to SafeBuy REVIEWS on justchampagne.co.uk


Q. What are your overall comments on this online retailer and your buying experience?

"Great selection and advice from the owner"
Apr 12 2018 11:03AM
Thank you for your comment - it is much appreciated.
Merchant's response

"Very slow"
Apr 6 2018 8:46PM
Thank you for your comment - we are sorry you found our website slow; we believe this was due to a fault with our host server which has now been fixed.
Merchant's response

"We phoned late in the evening for delivery next day and they were very helpful indeed - could not fault them. The lady who dealt with our order was really good and delivery was made the next day."
Apr 5 2018 7:22AM
Thank you for your comment - much appreciated.
Merchant's response

"Very reliable, used several times."
Apr 4 2018 9:26AM
Thank you for your comment - thanks for using us and please come back again soon!
Merchant's response

"Good service"
Apr 3 2018 4:18PM
Thank you for your comment - much appreciated.
Merchant's response

"Good and efficient."
Mar 31 2018 2:37PM
Thank you for your comment - much appreciated.
Merchant's response

"great - as easy as it should be"
Mar 23 2018 3:04PM
Thank you for your comment - much appreciated.
Merchant's response

"Very helpful and did a great job. Recipient loved the presentation and Champagne"
Mar 20 2018 3:13PM
Thank you so much for your comment - so glad the recipient was pleased.
Merchant's response

"Easy website, good selection at various prices, friends were delighted"
Mar 19 2018 7:05PM
Thank you very much for your comment - so glad your friends were delighted.
Merchant's response

"Excellent as usual"
Mar 15 2018 9:01PM
Thank you for your comment - it is much appreciated.
Merchant's response

"Easy to use, prompt delivery, would use again"
Mar 15 2018 4:53PM
Thank you for your comment - it is much appreciated.
Merchant's response

"I think the package was delivered late but can’t be 100% sure.  I seem to recall the website saying I’d be kept updated wit h delivery.  No messages came through so I was left unsure as to whether it had been delivered."
Mar 14 2018 9:37PM
Thank you for your comment. The vast majority of our gifts are delivered on time but occasionally items are delayed due to unforeseen circumstances. When your order is despatched you receive an email that shows you how to track your parcel.
Merchant's response

"it is the second time i've had delivery problems with these people - i will find someone else to deliver champagne .. ah well."
Mar 13 2018 1:50PM
Thank you for your comment - we are very sorry to hear about your delivery problems. From this comment we cannot tell what your problems were so it is difficult to see where we can improve. If you have time please drop us an email or call us with more details and we will do our best to fix.
Merchant's response

"Easy to order and fast delivery"
Mar 7 2018 5:14PM
Thank you for your comment - it is much appreciated.
Merchant's response

"Excellent overall, apart from the irritation of the ordering system not working i.e. it was impossible to enter the recipient's address! Had to switch from Chrome to Firefox to get the order through. Otherwise, a first-class item and sensational delivery - arrived just 24 hours later."
Mar 7 2018 3:42PM
Thank you for your comment. We mostly use Chrome here and it works for us! Maybe it was your settings? We will check it out and see if we can find a problem. Glad to hear you were happy overall though.
Merchant's response

"Ordering and checkout very straightforward. Unfortunately although I had paid for next day delivery Birthday present did not arrive until the following day, which was very disappointing."
Mar 6 2018 9:18AM
Thank you for your comment - I am sorry your gift was delayed by a day. Occasionally for various reasons this does happen - well over 99% of our gifts arrive on time - last week the snow caused many delays to the parcel network all over the UK.
Merchant's response

"Excellent- it’s my new get out of jail for Birthdays"
Mar 3 2018 5:58PM
Thank you so much for your feedback - much appreciated.
Merchant's response

"because i sent the purchase as a gift, it is difficult to comment on the goods or the delivery. it was fine from the point of view of ordering and paying."
Feb 22 2018 4:09PM
Thank you for your comment - much appreciated.
Merchant's response

"ok thanks"
Feb 17 2018 7:24PM
Thank you for your comment - it is much appreciated.
Merchant's response

"Always done the job as well as can be expected"
Feb 16 2018 3:04AM
Thank you for your comment - it is much appreciated.
Merchant's response