Just Champagne



Product Satisfaction
97 / 100


Delivery Satisfaction
96 / 100


Would Recommend
97 / 100
justchampagne.co.uk 4.8 / 5    from    410    REVIEWS
INCLUDING 32 REVIEWS
carried forward from Google Certified Shops.

Recent Comments

Here are the latest reviews independently reported to SafeBuy REVIEWS on justchampagne.co.uk


Q. What are your overall comments on this online retailer and your buying experience?

"they did what they said and it arrived intact"
Jun 14 2018 1:44PM
Thank you for your comment - it means a lot to us.
Merchant's response

"good"
Jun 13 2018 6:04PM
Thank you for your comment - it means a lot to us.
Merchant's response

"Hand written note with gold pen - such a nice ‘touch’"
May 16 2018 9:32PM
Thank you for your comment and we are so glad you like our handwritten messages in gold ink.
Merchant's response

"Great and easy transaction and delivery. Would highly recommend"
May 16 2018 8:36AM
Thank you for your comment and recommendation - both are much appreciated.
Merchant's response

"Excellent - rang at last minute for a delivery the following day and they were able to sort out."
May 9 2018 3:50PM
Thank you for your comment, much appreciated - our official cut off time is usually 4pm but we will always try to help out if you call us after that and our carrier has not collected.
Merchant's response

"Great retailer, and great service! So easy."
May 2 2018 11:55AM
Thank you for your comment - it means a lot to us.
Merchant's response

"Client was exstatic!!"
May 2 2018 10:36AM
Thank you for your comment and we are so pleased your client was happy.
Merchant's response

"Service was spot on but the wooden box containing the champagne and glasses was very poor quality. I expected better for the price paid."
Apr 28 2018 8:51AM
Thank you for your comment and we are sorry you were not happy with the wooden box. We have used these style of boxes for at least 6 years (they are supplied to us by the leading trade supplier in the field) and yours is the first complaint we have had about the quality.
Merchant's response

"A month after it should have been, my champagne has still not been delivered. It is apparently in some depot in Toulouse, but when you go onto the delivery company's website, it is impossible to find out which one."
Apr 24 2018 2:32PM
Thank you for your comment. We are sorry your gift has not yet been received. The policy in France is to attempt delivery once and if that is not possible (no one in to sign for goods) then it is delivered to a local pickup shop for collection by the recipient. We have checked the carrier tracking and the details for the pickup shop are available via their website when using the consignment number.
Merchant's response

"Great selection and advice from the owner"
Apr 12 2018 11:03AM
Thank you for your comment - it is much appreciated.
Merchant's response

"Very slow"
Apr 6 2018 8:46PM
Thank you for your comment - we are sorry you found our website slow; we believe this was due to a fault with our host server which has now been fixed.
Merchant's response

"We phoned late in the evening for delivery next day and they were very helpful indeed - could not fault them. The lady who dealt with our order was really good and delivery was made the next day."
Apr 5 2018 7:22AM
Thank you for your comment - much appreciated.
Merchant's response

"Very reliable, used several times."
Apr 4 2018 9:26AM
Thank you for your comment - thanks for using us and please come back again soon!
Merchant's response

"Good service"
Apr 3 2018 4:18PM
Thank you for your comment - much appreciated.
Merchant's response

"Good and efficient."
Mar 31 2018 2:37PM
Thank you for your comment - much appreciated.
Merchant's response

"great - as easy as it should be"
Mar 23 2018 3:04PM
Thank you for your comment - much appreciated.
Merchant's response

"Very helpful and did a great job. Recipient loved the presentation and Champagne"
Mar 20 2018 3:13PM
Thank you so much for your comment - so glad the recipient was pleased.
Merchant's response

"Easy website, good selection at various prices, friends were delighted"
Mar 19 2018 7:05PM
Thank you very much for your comment - so glad your friends were delighted.
Merchant's response

"Excellent as usual"
Mar 15 2018 9:01PM
Thank you for your comment - it is much appreciated.
Merchant's response

"Easy to use, prompt delivery, would use again"
Mar 15 2018 4:53PM
Thank you for your comment - it is much appreciated.
Merchant's response