SafeBuy

 

Consumer Feedback Statistics

for Langford Woodcraft

Feedback Summary

The site has a rating of 5 stars out of 5 maximum.


1. How easy was it to find what you wanted on our website?
#ChoiceCount%  
1Very easy3979.59
 
2Quite easy612.24
 
3Reasonably easy48.16
 
4Difficult00
 
5Very difficult00
 

2. Did you feel that important additional charges were initially hidden and only revealed when the transaction was very advanced?
#ChoiceCount%  
1No4693.88
 
2To some degree12.04
 
3Yes24.08
 

3. Did you carry on with the transaction anyway or quit to consider alternative options?
#ChoiceCount%  
1Carried on anyway3100
 
2Quit to consider my options00
 

4. Did you check our Terms & Conditions before you ordered?
#ChoiceCount%  
1Yes4387.76
 
2No612.24
 

5. Shortly after orders are placed, we send an order acknowledgement message by email. Did yours arrive safely?
#ChoiceCount%  
1Yes49100
 
2No00
 

6. Was your delivery made when you expected?
#ChoiceCount%  
1Sooner2346.94
 
2On time2448.98
 
3Later24.08
 

7. Was it so late that it was a problem?
#ChoiceCount%  
1Yes00
 
2No2100
 

8. If you tried to contact us by phone or email, how easy was it to get in touch with us?
#ChoiceCount%  
1Easy1734.69
 
2OK / Didn't try3265.31
 
3Difficult00
 

9. In overall terms were you happy with the way we handled your order and delivery?
#ChoiceCount%  
1Very happy4489.80
 
2Quite happy510.20
 
3OK00
 
4Not very happy00
 
5Not happy at all00
 

10. Would you recommend us to other people?
#ChoiceCount%  
1Yes49100
 
2Maybe00
 
3No00
 

Recent Comments

Below are the latest overall consumer comments on this web retailer's operation.


What are your overall comments on us and your buying experience?
FIRST CLASS VERY PLEASED NOTHING TO MUCH TROUBLE,JUST WHAT WE WERE LOOKING FOR
Jul 27 2010 10:17AM
Easy and painless.
Jul 26 2010 10:47AM
My order was handled how I think it always should be handled, with a lot of care. Thank you, Martha Berwers
May 31 2010 5:30PM
WE GOT EXACTLY WHAT WE'D HOPED FOR! GREAT THANKS.
May 23 2010 9:52PM
Lovely product! Great service!
May 23 2010 8:45PM
There are cheaper versions out there but we liked your quality
May 23 2010 7:40PM
A good job well done and helpful communication.
May 23 2010 5:06PM
The service I received was exceptional. Andrew made every effort to help me with a potentially difficult order. I can't thank him enough!
May 23 2010 1:40PM
The Thimble holders I have bought from you are of excellent quality and your service has been excellent.
May 23 2010 10:41AM
my purchase was very easy and I was happy with the smooth transaction
Apr 10 2010 4:26PM
Excellent buying experience and a lovely product.
Apr 6 2010 7:15AM
AN EXCELENT AND WELL CRAFTED THIMBLE HOLDER- I AM DELIGHTED!
Apr 4 2010 4:27PM
Prompt response, good delivery, very well packed.
Mar 26 2010 12:12AM
Keep up the good and safe work....
Mar 25 2010 7:37PM
Excellent customer service! Thank you so much for accomodating my large oder of thimble stands
Mar 25 2010 2:39PM
Excellent
Mar 25 2010 2:08PM
I was impressed with the quality of the goods which arrived very well packaged. It was good to receive the emails acknowledging the order and confirming dispatch so I knew when to expect delivery. It felt a much more personal experience than buying on the internet usually seems.
Mar 17 2010 9:49PM
Very quick and easy, no problems at all.
Mar 15 2010 10:38PM
Excellent, I was updated at every stage of my order through to dispatch.
Mar 15 2010 8:04PM
Lovely, useful product
Mar 14 2010 6:14PM