Lighting Styles

Product Satisfaction
95 / 100

Delivery Satisfaction
94 / 100

Would Recommend
94 / 100 4.7 / 5    from    741    REVIEWS

Recent Comments

Here are the latest reviews independently reported to SafeBuy REVIEWS on

Q. What are your overall comments on this online retailer and your buying experience?

"Had to chase for delivery."
Apr 22 2018 10:42PM

"Excellent service and very friendly!"
Apr 21 2018 7:19PM

"Very pleased with everything"
Apr 19 2018 7:47PM

"The 13amp adapter plugs for the continental fitted plug were hidden in the despatch packing box and no mention of adapter plugs being supplied is on website description of  Normann wall lights. I found them by chance but my son who bought the lights before I took delivery of mine threw the despatch box away with the 13amp adapter plugs hidden inside. Consequently I had to purchase 13amp plug tops and fit to lamps after first removing the 2 pin continental plug fitted. The fact that adapter plugs are supplied should be highlighted."
Apr 18 2018 6:14AM
Thank you for your comment. We would have welcomed you contacting us via Telephone therefore allowing us to rectify the potential issue and send the missing adapter plugs free of charge. Can you please confirm your order details so that we can assist ? Your comments have been noted by our web team.
Merchant's response

"Very good service and would use them again"
Apr 15 2018 4:47PM

"Was pleased with the whole experience"
Apr 13 2018 3:30PM

Apr 11 2018 9:06PM

"Excellent product and speedy delivery."
Apr 11 2018 10:59AM

"trouble free - speedy delivery - answered queries efficiently"
Apr 10 2018 2:41PM

"Does what it says on the can"
Apr 10 2018 1:37PM

"I had to request a refund as I needed a rewire and no longer needed the product. This was dealt with efficiently and all the staff I spoke to were lovely and very helpful. I can’t recommend them highly enough."
Apr 10 2018 11:34AM

"Easy to navigate website. Good quality product, competitively priced and delivered on time."
Apr 3 2018 8:07AM

"I placed my order the middle of February 2018. It is now April and I haven't received my item. I've emailed them but no one has responded. When I check on the website it shows my order has been received but that's it! I'm very disappointed with their customer service."
Apr 3 2018 4:37AM
Thank you for your valued feedback. We endeavour to keep within the advertised lead times but sometimes delays occur which are outside of our control. We contact customer’s if there is an extended delay but without knowing your order number we are unable to check this. If your order is not with you calling us will allow us to give you up to date information and advise you of the status. We are very sorry you felt necessary to write this review rather than call us direct to resolve the matter. We hope to hear further from you.
Merchant's response

"Delivery was a bit late because they had to receive stock before being able to dispatch. I had to telephone to find out what the delay was, but they explained the situation. The products arrived very quickly once they were ready to dispatch. I am very pleased with the items ordered and the service delivered."
Apr 2 2018 4:44PM

"Reliable and very easy site to use"
Mar 30 2018 7:15PM

"Reliable and very easy site to use"
Mar 30 2018 7:15PM

"good, reliable and helpful"
Mar 28 2018 11:19AM

"A good website with clear photo's and descriptions and the prices are good too.My purchase came well packaged against damage in transit ."
Mar 26 2018 6:43AM

"Thanks pulled out all the stops to get them to me in short time Les"
Mar 25 2018 3:47PM

"Everything as I expected a quality product with quality service and delivery"
Mar 25 2018 8:20AM