Consumer Feedback Statistics

for www.lodgecycles.co.uk

Feedback Summary

The site has a rating of 5 stars out of 5 maximum.

1. How easy was it to find what you wanted on our website?

#	Choice	Count	%
1	Very easy	4	57.14
2	Quite easy	3	42.86
3	Reasonably easy	0	0
4	Difficult	0	0
5	Very difficult	0	0

2. Did you feel that important additional charges were initially hidden and only revealed when the transaction was very advanced?

#	Choice	Count	%
1	No	6	85.71
2	To some degree	1	14.29
3	Yes	0	0

3. Did you carry on with the transaction anyway or quit to consider alternative options?

#	Choice	Count	%
1	Carried on anyway	0	0
2	Quit to consider my options	1	100

4. Did you check our Terms & Conditions before you ordered?

#	Choice	Count	%
1	Yes	6	85.71
2	No	1	14.29

5. Shortly after orders are placed, we send an order acknowledgement message by email. Did yours arrive safely?

#	Choice	Count	%
1	Yes	6	85.71
2	No	1	14.29

6. Was your delivery made when you expected?

#	Choice	Count	%
1	Sooner	4	57.14
2	On time	3	42.86
3	Later	0	0

7. Was it so late that it was a problem?

#	Choice	Count	%
1	Yes	0	0
2	No	0	0

8. If you tried to contact us by phone or email, how easy was it to get in touch with us?

#	Choice	Count	%
1	Easy	5	71.43
2	OK / Didn't try	2	28.57
3	Difficult	0	0

9. In overall terms were you happy with the way we handled your order and delivery?

#	Choice	Count	%
1	Very happy	5	71.43
2	Quite happy	1	14.29
3	OK	1	14.29
4	Not very happy	0	0
5	Not happy at all	0	0

10. Would you recommend us to other people?

#	Choice	Count	%
1	Yes	7	100
3	No	0	0

Recent Comments

Below are the latest overall consumer comments on this web retailer's operation.

What are your overall comments on us and your buying experience?

hi this is chris iam a bike mechanic my self been doin it for the last 10 to 12 years i like doin it and also for other people aswell they r happy and i iam aswell and when i need to buy parts i do it from my own house and also got all the tools need workstand wheel truing stand if u are stuck iam more than happy to help u out ok just contact me by email crip19@safe-mail.net thank you for your emails lodge cycles
May 6 2010 4:43PM

excellent
May 6 2010 8:48AM

I actually bought through eBay. No problems: speedy delivery.
May 5 2010 9:48PM

Recommend to any rider of any abillity! Great service, fast work and excellent prices!
May 5 2010 9:29PM

No hassles at all, Great communication
Apr 6 2010 10:41PM