Recent Comments

Below are the latest overall consumer comments on this web retailer's operation.

What are your overall comments on us and your buying experience?

VERY fast response. Surprise "refund". Previous customer so confident in quality of goods.
Nov 28 2011 4:01PM

Great service and personal attention to my orders. Very easy to communicate with staff. Delighted with my new purchases and also being able to order replacements for individual earrings I had lost. Many thanks!
Nov 21 2011 6:05PM

OK.
Nov 8 2011 10:56AM

beautiful innovative designs but would like to see more bangles and selection of birthstones
Nov 4 2011 9:27PM

Hello from the Ola Gorie team. Re. the posting on the 13th re. postage charges: we're sorry you feel this way. Over the years we have found that using well-packaged, insured, signed-for delivery is worth the few pounds extra cost, as it ensures that orders arrive safely and in good condition. We could, I suppose, 'hide' the cost of the postage by rolling it up into the cost of our jewellery, but we prefer to be open about this and just explain that that is how much it costs to post jewellery safely from Orkney. Of course, if we can ever find a cheaper way that is equally as safe and dependable, we will happily change over! Thanks again for your comment.
Oct 15 2011 8:01AM

felt postage charge was excessive and would put me off buying a cheaper item of jewellery.
Oct 13 2011 7:37PM

Loved it - really interesting pieces, and a very straightforward process.
Sep 20 2011 4:20PM

Delighted with your service particularly as the piece ordered (by mail) was not in stock. It was required for a birthday present for my wife.You sent me an e-mail explaining the position; I replied advising date by which required and you undertook to supply by that date. It was delivered to my daughter's address, as required, to maintain secrecy and surpise for my wife. She is delighted with it - Kells brooch - and so am I. It has been seen by others in the family/friends and much admired. Thank you for your attention and help.
Sep 12 2011 8:07AM

Very enjoyable!
Sep 12 2011 3:07AM

Excellent service. Staff extremely helpful when contacted by telephone in order to clarify a point..
Sep 2 2011 3:09PM

I always have concerns when making more expensive purchases online - however a personal email from an actual person regarding delivery options (some pieces were available immediately others are being made) really filled me with confidence. And my jewellery arrived safe and sound much sooner than expected - I have no doubts about buying online from Ola Gorie in the future. :-)
Aug 23 2011 7:03PM

plenty to choose from. Very rapid service, especially since you are in the Orknies I am totally pleased with the gold necklace I chose and am wearing it now! I have 4 other necklaces in Silver which I love to wear. Many thanks. Regards JGreen.
Aug 20 2011 2:22PM

I have purchased several "Finnish Beast" rings as gifts for my daughters and female relatives. All rings are perfect--we are of Finnish descent, and now have a way to celebrate our ancestry, sisterhood and heritage. The ring never fails to elicit questions and compliments from strangers.
Aug 19 2011 6:51PM

I ordered a very special gift for my sister. It was made to order and delivered as advised. I was kept fully informed and the product is simply exquisite
Jul 20 2011 12:37PM

Hello from the Ola Gorie team. To the person who posted the question about an eternity ring on 1st July, please contact us at info@olagoriejewellery.com and we will do our best to help. This space is really for the posting of general comments, and is not suitable for having a two-way discussion about which piece to choose! Hope to hear from you soon.
Jul 10 2011 7:25AM

I am looking for an eternity ring to match my storma 18ct wedding ring but cant find anything suitable. I would really love something the same to go along with my ring could you please help?
Jul 1 2011 10:41PM

Hello from Ola Gorie. Re. post of 10th May: sorry you found the photos hard to see. Maybe there was a glitch as you suggest, because they look fine now. The ones on the home page are quite low resolution so they load quickly - click on them to get much clearer, bigger pics. Re. post of 11th May: very sorry you have had this experience, which as you can see from other comments is far from the norm. We are here Monday to Friday and usually answer emails on the same day. We have been doing a lot of staff training lately, so maybe your enquiry slipped by us, for which we can apologise and say that is a very very rare experience. And in the future we hope it will be unheard of! Best wishes, the Ola Gorie team.
May 18 2011 11:23AM

Love the necklace, website easy to use, delivery great.
May 15 2011 1:53PM

Contacting before and after purchase was very difficult, previously when I have bought the phone has been answered. This time I have waited over a week for a telephone response, my friend had no response to an email enquiry before purchase and generally it was very bad customer service. I have just sent an email so hopefully I will get a response to that.
May 11 2011 12:01PM

sorry - have never bought from you but thought I would let you know that i have just been on your website and can't see any of the pictures of items as they were so badly blurred, maybe its just a glitch but thought I would let you know as there is no way you could select a product using these pictures, cheers
May 10 2011 5:50PM