Consumer Feedback Statistics

for Rixrecords

Feedback Summary

The site has a rating of 5 stars out of 5 maximum.

1. How easy was it to find what you wanted on our website?

#	Choice	Count	%
1	Very easy	10	90.91
2	Quite easy	1	9.09
3	Reasonably easy	0	0
4	Difficult	0	0
5	Very difficult	0	0

2. Did you feel that important additional charges were initially hidden and only revealed when the transaction was very advanced?

#	Choice	Count	%
1	No	11	100
2	To some degree	0	0
3	Yes	0	0

3. Did you carry on with the transaction anyway or quit to consider alternative options?

#	Choice	Count	%
1	Carried on anyway	0	0
2	Quit to consider my options	0	0

4. Did you check our Terms & Conditions before you ordered?

#	Choice	Count	%
1	Yes	10	90.91
2	No	1	9.09

5. Shortly after orders are placed, we send an order acknowledgement message by email. Did yours arrive safely?

#	Choice	Count	%
1	Yes	11	100
2	No	0	0

6. Was your delivery made when you expected?

#	Choice	Count	%
1	Sooner	6	54.55
2	On time	4	36.36
3	Later	1	9.09

7. Was it so late that it was a problem?

#	Choice	Count	%
1	Yes	0	0
2	No	1	100

8. If you tried to contact us by phone or email, how easy was it to get in touch with us?

#	Choice	Count	%
1	Easy	3	27.27
2	OK / Didn't try	8	72.73
3	Difficult	0	0

9. In overall terms were you happy with the way we handled your order and delivery?

#	Choice	Count	%
1	Very happy	10	90.91
2	Quite happy	1	9.09
3	OK	0	0
4	Not very happy	0	0
5	Not happy at all	0	0

10. Would you recommend us to other people?

#	Choice	Count	%
1	Yes	11	100
3	No	0	0

Recent Comments

Below are the latest overall consumer comments on this web retailer's operation.

What are your overall comments on us and your buying experience?

Great service ,product in perfect condition,very easy to use site.
Sep 1 2011 7:06PM

was generally happy with my buy,but usually as long as i get the product late or otherwise i am happy just for the fact that i recieved it....... cheers
May 4 2011 9:17AM

VERY GOOD !!!!
Apr 30 2011 6:08AM

Great place to shop for unattainable vinyls within the States...great customer service and friendly and polite and courteous staff!!! I would recommend Rixrecords to anyone who is definitely into jazz/house music!!! You go boys and girls!!!! Hello!!! -D-Train from Detroit,MI Home of the Motor City USA!!!!
Nov 4 2010 4:33PM

Simply perfect.
May 5 2010 4:16PM

Suberb service and would definately use again and recommend to others.
Apr 17 2010 4:28PM

Fantastic service - Arrived within 24hrs
Apr 17 2010 12:00PM

great product, great service cant fault
Apr 10 2010 11:06AM