Product Satisfaction
100 / 100

Delivery Satisfaction
97 / 100

Would Recommend
98 / 100 4.9 / 5    from    545    REVIEWS

Recent Comments

Here are the latest reviews independently reported to SafeBuy REVIEWS on

Q. What are your overall comments on this online retailer and your buying experience?

"I have used this supplier before, so was not surprised to get excellent service"
Feb 16 2018 6:59PM

"Good price, good delivery, well packed, good paperwork easy to use web site. well done"
Feb 8 2018 8:37PM

"They couldn't have been more helpful.  But sadly the instructions with the machine - particularly those relating to the charger - left a lot to be desired.  If I were the retailer, I would write and print my own set of instructions to be sent out with each machine."
Feb 5 2018 2:14PM

"Excellent communication from one of the managers about my choice of purchase; he was very easy to contact after the purchase also when I had a technical question - he very quickly arranged for a tech person to call me back and talk me through my question.  Competitive prices also.  An extremely reassuring buying experience and I'm very happy with what I bought."
Feb 1 2018 7:31PM

"I was very happy with my buying experience and found the company to be very efficient and helpful."
Jan 30 2018 12:58AM

"Very helpful and easy to deal with"
Jan 27 2018 10:06PM

"This company goes above and beyond to support their customers"
Jan 15 2018 7:36AM

"Most helpful, offering over-the-phone advice, as I know nothing about sports."
Dec 17 2017 4:42PM

"Very efficient"
Dec 9 2017 11:26PM

"The retailer was  very helpful and I received excellent customer service."
Dec 5 2017 7:28AM

"First class service with  an online website, easy to use."
Dec 4 2017 4:28PM

"Got exactly what I wanted when I wanted it. Quality of equipment is better than I expected."
Nov 17 2017 3:02PM

"Order screen didn't work properly. Came up with a bunch of blank information after committing the purchase which left me feeling unsure. I notified you by email. I did get the confirmation email I expected and everything else worked ok."
Nov 15 2017 2:03PM
Thank you for your feedback. We can't see any problems with the checkout, so it may have just been a temporary glitch, however we will continue to monitor to see if this re-occurs. Please accept our apologies that your order process through the website wasn't quite as smooth as it normally would be.
Merchant's response

"A very helpful, friendly service was experienced and the price was very competitive."
Oct 26 2017 10:49AM

"Wonderfully helpful Dee looked after me. Felt a valued customer although my purchase was relatively small. Every care taken to see that my order was completed."
Oct 20 2017 2:36PM

"The online process was straightforward and a small change in specification was easily agreed over the phone"
Oct 8 2017 5:18PM

"Very good quick"
Sep 25 2017 7:42AM

Sep 21 2017 1:55PM

"Normally excellent service, but this time spoiled by initial delivery excluded parts that were essential for use of product involving duplicating visit to carry out the work, but in fairness the short delivered items were sent by courier next day delivery."
Sep 19 2017 7:01AM

"Very efficient service with good advice on tennis nets which seem to be very good quality at a reasonable price."
Sep 11 2017 2:43PM