SafeBuy

 

Consumer Feedback Statistics

for Tartan Trader

Feedback Summary

The site has a rating of 5 stars out of 5 maximum.

1. How easy was it to find what you wanted on our website?
#ChoiceCount%  
1Very easy2681.25
 
2Quite easy515.62
 
3Reasonably easy13.12
 
4Difficult00
 
5Very difficult00
 
2. Did you feel that important additional charges were initially hidden and only revealed when the transaction was very advanced?
#ChoiceCount%  
1No2990.62
 
2To some degree13.12
 
3Yes26.25
 
3. Did you carry on with the transaction anyway or quit to consider alternative options?
#ChoiceCount%  
1Carried on anyway3100
 
2Quit to consider my options00
 
4. Did you check our Terms & Conditions before you ordered?
#ChoiceCount%  
1Yes2165.62
 
2No1134.38
 
5. Shortly after orders are placed, we send an order acknowledgement message by email. Did yours arrive safely?
#ChoiceCount%  
1Yes32100
 
2No00
 
6. Was your delivery made when you expected?
#ChoiceCount%  
1Sooner2475.00
 
2On time825.00
 
3Later00
 
7. Was it so late that it was a problem?
#ChoiceCount%  
1Yes00
 
2No00
 
8. If you tried to contact us by phone or email, how easy was it to get in touch with us?
#ChoiceCount%  
1Easy1443.75
 
2OK / Didn't try1856.25
 
3Difficult00
 
9. In overall terms were you happy with the way we handled your order and delivery?
#ChoiceCount%  
1Very happy3093.75
 
2Quite happy26.25
 
3OK00
 
4Not very happy00
 
5Not happy at all00
 
10. Would you recommend us to other people?
#ChoiceCount%  
1Yes3196.88
 
2Maybe00
 
3No13.12
 

Recent Comments

Below are the latest overall consumer comments on this web retailer's operation.

What are your overall comments on us and your buying experience?
Goods arrived really quickly despite the fact that it was the festive season. They were well packaged and arrived in perfect condition. Both items were given as gifts and both recipients were delighted with them. One even said it was his favourite Christmas gift!
Feb 4 2010 9:34PM
Good quality products but most of all excellent, quick and efficient service which makes you come back.
Feb 2 2010 3:32PM
Good quality products but most of all excellent, quick and efficient service which makes you come back.
Feb 2 2010 3:25PM
Speedy delivery, thank-you.
Feb 1 2010 6:12PM
EXCELLENT KEPT IN TOUCH THROUGHOUT FROM ORDERING RIGHT TILL DELIVERY. CUSTOMER SERVICE FANTASTIC! PRODUCT BETTER THAN DESCRIBED! QUICK DELIVERY TOO :) DEFINITELY BUY AGAIN!
Feb 1 2010 4:53PM
Thank you very much!
Feb 1 2010 11:22AM
It was so easy and the service was exceptional
Feb 1 2010 10:48AM
An exceptionally good service with excellent communication from you at every stage and fast delivery of the items ordered.
Jan 31 2010 10:46PM
Great products, prices and service
Jan 31 2010 11:09AM
Brilliant service.Very quick delivery,all items as described.Beautifully engraved.Have recommended to friends and family.
Jan 29 2010 11:47PM
This is a fantastic company with beautiful products and excellent customer service.
Jan 29 2010 9:46PM
Good all round experience.
Jan 29 2010 9:18PM
Efficient and good value.
Jan 29 2010 7:46PM
Brilliant! A website I go back to again and again!!
Jan 29 2010 6:28PM
i found my buying experience very good. The prices were very good and my goods arrived ahead of time. Which I thought was very good with living in spain.
Jan 29 2010 5:41PM
Advised by email at every stage of my order. Super fast delivery and knowledgeable courteous staff. Will use tartan trader again.
Jan 29 2010 4:07PM
this is one of the best companies I have used, the speed of delivery is amazing. All goods arrive boxed and well packed. I have recommended this company to many friends.
Jan 29 2010 3:53PM
Very efficient service, excellent quality of item and very easy to buy online and to find the product. i found you on google easily - i was looking for an engraved keyring of a house and jsut typed in house keyring and you popped up! excellent i will reccomend :-)
Jan 29 2010 3:51PM
OK
Jan 29 2010 3:41PM
Hassle free & promt service " does what is says on the tin "
Jan 29 2010 3:37PM