SafeBuy

 

Consumer Feedback Statistics

for Tartan Trader

Feedback Summary

The site has a rating of 5 stars out of 5 maximum.


1. How easy was it to find what you wanted on our website?
#ChoiceCount%  
1Very easy12585.03
 
2Quite easy2013.61
 
3Reasonably easy21.36
 
4Difficult00
 
5Very difficult00
 

2. Did you feel that important additional charges were initially hidden and only revealed when the transaction was very advanced?
#ChoiceCount%  
1No14095.24
 
2To some degree53.40
 
3Yes21.36
 

3. Did you carry on with the transaction anyway or quit to consider alternative options?
#ChoiceCount%  
1Carried on anyway7100
 
2Quit to consider my options00
 

4. Did you check our Terms & Conditions before you ordered?
#ChoiceCount%  
1Yes10772.79
 
2No4027.21
 

5. Shortly after orders are placed, we send an order acknowledgement message by email. Did yours arrive safely?
#ChoiceCount%  
1Yes14699.32
 
2No10.68
 

6. Was your delivery made when you expected?
#ChoiceCount%  
1Sooner11175.51
 
2On time3523.81
 
3Later10.68
 

7. Was it so late that it was a problem?
#ChoiceCount%  
1Yes00
 
2No1100
 

8. If you tried to contact us by phone or email, how easy was it to get in touch with us?
#ChoiceCount%  
1Easy4329.25
 
2OK / Didn't try10470.75
 
3Difficult00
 

9. In overall terms were you happy with the way we handled your order and delivery?
#ChoiceCount%  
1Very happy14296.60
 
2Quite happy53.40
 
3OK00
 
4Not very happy00
 
5Not happy at all00
 

10. Would you recommend us to other people?
#ChoiceCount%  
1Yes14699.32
 
3No10.68
 

Recent Comments

Below are the latest overall consumer comments on this web retailer's operation.


What are your overall comments on us and your buying experience?
Very positive would use again and recommend
Jan 31 2012 2:45PM
Fast and reasonable priced.
Jan 25 2012 8:00PM
Easily the most pleasant and efficient company I have ever ordered from. A pleasurable buying experience. Elaine, the customer service representative was extremely helpful. Extremely impressed with the update e mails also. The product and engraving were perfect. I will highly recommend Tartan Traders to others.
Jan 23 2012 2:43PM
Excellent. Good quality and quicker than expected delivery. Thank you.
Jan 18 2012 3:54PM
Fantastic prompt efficient service, 5 star service , highly recommended
Jan 16 2012 9:10AM
I was very impressed at the speed of the delivery. I order one day and the product was beautifully engraved and with me the next morning. Very pleased with the product and engrving quality
Jan 13 2012 2:14PM
An excellent product which was recommended to me by a friend who also gave me your link.  I would be very happy to pass your site onto any other people who were interested as I have found your product and service to be first class.  Thank you.
Jan 9 2012 4:13PM
I was very impressed with the price, efficiency and speed of service. If only all companies were as good as Tartan Trader. Thank you very much.
Jan 2 2012 10:12AM
I have just found out that the credit card holder has already broken on its first use :(
Dec 30 2011 11:23PM
Nicely engraved, was received in very good condition, well packaged and arrived in good time. I was very happy with this service and would definitely use it again and recommend it to others. Nice job :)  thank you!
Dec 30 2011 9:34PM
excellent, reliable service. Engraving was beautiful.
Dec 28 2011 9:30PM
Fantastic service with no fuss, even my reply to your E-Mail was swift but simple, Thanks again a great service, thank you.
Dec 28 2011 5:00PM
Excellent website, great choice and speedy delivery!
Dec 20 2011 5:17PM
Again, I'm very pleased with what I ordered. Easy experience, delivery time was about a week longer than my last order, but is likely to be due to Christmas post. Arrived in time, and couldn't be happier.
Dec 20 2011 8:35AM
Excellent service
Dec 19 2011 7:16PM
Very good product , good service and item delivered on time.
Dec 18 2011 9:46AM
Easy and customer service briliant well done elaine and co in customer services
Dec 11 2011 8:39PM
The quality of the goods sold can only be matched by the service given. What a pleasure to find a Company that holds dear those ideals of yesteryear, a genuine desire to give a superb service, but, with a personal touch. This is one Company that I can, and will reccommend to all my friends. Denis Owens. Rutland.
Dec 7 2011 3:36PM
Excellent service and beautifully engraved
Dec 6 2011 5:55PM
I was very surprise at how easy and safe the process was. I received the package 2 days after ordering and was very happy with the way i was kept informed about where my item was in the process. I would like to thank you for your marvelous service, express delivery and the quality of the item i ordered. Overall i am extremely happy with shopping with you and would recommend you to any of my family and friends.
Dec 5 2011 7:12PM