SafeBuy

 

Consumer Feedback Statistics

for Watches Shop

Feedback Summary

The site has a rating of 5 stars out of 5 maximum.


1. How easy was it to find what you wanted on our website?
#ChoiceCount%  
1Very easy15686.19
 
2Quite easy2111.60
 
3Reasonably easy42.21
 
4Difficult00
 
5Very difficult00
 

2. Did you feel that important additional charges were initially hidden and only revealed when the transaction was very advanced?
#ChoiceCount%  
1No17093.92
 
2To some degree94.97
 
3Yes21.10
 

3. Did you carry on with the transaction anyway or quit to consider alternative options?
#ChoiceCount%  
1Carried on anyway1090.91
 
2Quit to consider my options19.09
 

4. Did you check our Terms & Conditions before you ordered?
#ChoiceCount%  
1Yes16088.40
 
2No2111.60
 

5. Shortly after orders are placed, we send an order acknowledgement message by email. Did yours arrive safely?
#ChoiceCount%  
1Yes17898.34
 
2No31.66
 

6. Was your delivery made when you expected?
#ChoiceCount%  
1Sooner11664.09
 
2On time4625.41
 
3Later1910.50
 

7. Was it so late that it was a problem?
#ChoiceCount%  
1Yes1157.89
 
2No842.11
 

8. If you tried to contact us by phone or email, how easy was it to get in touch with us?
#ChoiceCount%  
1Easy4927.07
 
2OK / Didn't try12569.06
 
3Difficult73.87
 

9. In overall terms were you happy with the way we handled your order and delivery?
#ChoiceCount%  
1Very happy15585.64
 
2Quite happy137.18
 
3OK52.76
 
4Not very happy42.21
 
5Not happy at all42.21
 

10. Would you recommend us to other people?
#ChoiceCount%  
1Yes17496.13
 
3No73.87
 

Recent Comments

Below are the latest overall consumer comments on this web retailer's operation.


What are your overall comments on us and your buying experience?
fab!
Feb 22 2012 1:40PM
Smooth transactions, this is the way to buy items on the internet.
Feb 8 2012 1:33PM
I am very happy with the overall service, speed of delivery & communications from yourselves & would definitely recommend to anyone else. I did originally order from another company - who failed to supply what I was purchasing, they didnt keep me updated of the delays, and only when I had contacted them, they then informed me that the watch wasnt available, and unable to supply. Pretty poor service on there behalf. Love my watch that I bought from yourselves! Thanks
Feb 6 2012 9:06AM
very good apart from the fact I received the watch before I received the email that it had been sent!!!!!!
Jan 12 2012 4:14PM
Great product ,great service and a very speedy delivery.
Jan 11 2012 6:27PM
Customer care was rude and unhelpful and the courier used completely inept.
Jan 11 2012 7:57AM
Would definitely use again and recommend to others!
Jan 6 2012 1:05PM
quick and easy as before no hassle
Jan 5 2012 10:06AM
I was very happy with the costumer service you provide. It was extremely efficient. I was made to feel like a valued customer, and will purchase from your website again very soon, Thank you, Anita Millson
Dec 30 2011 8:39AM
I ordered 2 watches and the confirmation and delivery details came quickly. I was surprised then when only 1 watch arrived from Watches2go. It was only when I phoned that I was advised that 1 of the watches was being sent separately - from Amazon. I would suggest that a note be included with the first shipment to expect a subsequent delivery from elsewhere.
Dec 22 2011 2:30PM
after dealing with bid tv and there customer services and management no problems after being ripped off by them its nice to know there are still companys who respect there customers I am waiting for a kidney transplant and am disabled last year i brought 13 watches and enjoy buying them
Dec 21 2011 4:36PM
Seamless, straightforward transaction. Great support, professional!
Dec 15 2011 10:07PM
Very good website, easy to use and extremely good value for money. No delivery charge, and apart from the small delay on delivery (not your fault!) an overall great experience for someone like me who doesn't shop on the internet often.
Dec 14 2011 10:37AM
As a previous customer of the watch shop I found them a reputable company with both great communication & information of the purchase order from point of purchase to final delivery I would most certainly use the watches shop in the future thank you.
Dec 10 2011 6:15PM
Extremely efficient service, no problems ordering for the 1st time and order arrived before I could blink! in mint condition, many thanks ,would certainly buy again  and recommend  to others. wishing you a Merry Christmas and a prosperous New Year.
Dec 5 2011 5:12PM
First class service and buying  experience,  would certainly use again
Nov 26 2011 2:31PM
second time I have bought from you, very happy, also prices very good!
Nov 17 2011 4:42PM
I was very pleased with this experience.
Nov 17 2011 2:01PM
I was very pleased with this experience.
Nov 17 2011 2:01PM
Excellent!!!!
Nov 15 2011 5:02PM