Absolutely delighted with the service, ordered it online after office hours and was arrived two days after! Product information was clearly described online and is offered to customers at a very reasonable price even the product itself is imported from Japan which I was expecting a much higher price is needed. Have been looking up various websites on dehumidifiers and there aren't many other places I could find a similar model with such high quality. I am very delighted with everything about this purchase. Highly recommend.