Working with the office of fair trading since 2006

sportsequip.co.uk

4.9 out of 5
based on 575 reviews
Product Satisfaction 100%
Delivery Satisfaction 94%
Would Recommend 98%

Verified Customer Reviews

Verified Customer
The goods were delivered to a local post office rather than to the neighbour who I had specified when ordering and ironically whose details were written on the delivery note. This rather defeated the convenience of a door step delivery
Verified Customer
Sportsequip supplies some better quality equipment that is difficult to find elsewhere. I placed a very small order but received excellent service - eg they phoned me up before despatch to confirm my address details
Verified Customer
Good and quick
Verified Customer
Helpful and efficient. Good knowledge.
Verified Customer
Responsive. Had to change order. Dealt with immediately
Verified Customer
Good company, great service.
Verified Customer
Product fine, delivery service terrible - late and to the wrong address
Response:
Thank you for your feedback. Yes the carrier let us down on with your delivery so please accept our sincere apologies for any inconvenience caused. We're pleased to say that after contacting the carrier these were delivered. We've passed this issue on to management for you.
Merchant's response
Verified Customer
Very professional and helpful, responded quickly to enquiry and queries. Excellent customer service
Verified Customer
Good
Verified Customer
Good
Verified Customer
Good
Verified Customer
A good shopping experince
Verified Customer
Easy to use website, speedy delivery and very quick response to order by email. Excellent Service
Verified Customer
Smooth transaction
Verified Customer
The response before the purchase was very efficient. But when I received the items there were some differences from what I had ordered and to date they have failed to reply to me.
Response:
Please accept our apologies for the delayed reply - we were waiting for the manufacturer to respond to us regarding an exchange of items. I understand this issue has now been resolved, however please contact us on 01858 545789 if you need any further assistance and we'd be happy to help.
Merchant's response
Verified Customer
Very helpful and efficient service.  Would have no hesitation in recommending them to others.
Verified Customer
Very prompt and efficient service - would definitely recommend them.
Verified Customer
Very satisfied
Verified Customer
Very straight forward, good follow-up from the supplier to confirm order and delivery requirements which meant we got the order when we needed it.
Verified Customer
Very good