Working with the office of fair trading since 2006

All SafeBuy Members (average)

4.9 out of 5
based on 41,396 reviews
Product Satisfaction 98%
Delivery Satisfaction 97%
Would Recommend 97%

Verified Customer Reviews

Verified Customer
simple, but the navigation could be better
Verified Customer
Very satisfied with the product and the servicr
Verified Customer
good process but product not as good as we had hoped so sent back for refund
Verified Customer
Simple instructions and very easy to download. Love the patterns
Verified Customer
Excellent exactly as expected.
Verified Customer
Top notch as always.
Verified Customer
Ordering online easy. Product as expected. Installation relatively easy and the system worked after initial setting up, which was easy to follow.
Verified Customer
Very happy with the pure aromas of the oils I purchase.  People I talk to when ordering are always very helpful.
Verified Customer
Item received damaged. I also felt that the system was over priced. I returned the system and received a prompt and full refund. I will now be buuilding my own system.
Verified Customer
Great communication after ordering online. Got the product to me ahead of promised date. Use DPD which is by FAR the best courier company. Will use again.
Verified Customer
Very good
Verified Customer
Excellent overall experience. The best price I could find and the service and communication was perfect.
Verified Customer
Always TOP NOTCH! If Brexit does not gt in the way......I'll be back!!!!!!
Verified Customer
Very nice. Exactly what i wanted and very nice quality too
Verified Customer
This is the best retailer I’ve ever had the pleasure of dealing with; consistently ahead of time on delivery, super efficient and highly recommended.
Verified Customer
very good service, got a phone call straight away to confirm an address
Response:
Thank you - we appreciate your comment.
Merchant's response
Verified Customer
Did not have the product I ordered, would have taken over a month to have it delivered
Verified Customer
Arrived in good time
Verified Customer
Very helpful
Verified Customer
Cannot fault the service, didn't order until quite late in the day so was not expecting the very next day delivery, very happy