Working with the office of fair trading since 2006

The Online Jewellers

5 out of 5
based on 76 reviews
Product Satisfaction 100%
Delivery Satisfaction 100%
Would Recommend 100%

Verified Customer Reviews

Verified Customer
Great service and great product
Verified Customer
Great product  Extremely happy! Would definitely recommend and use again
Verified Customer
Very trustworthy , great communication.
Verified Customer
Brilliant service - amazing people to deal with Very happy ????
Verified Customer
Very happy with the product. Exactly what I ordered , and came on time
Verified Customer
Fantastic service and product.
Verified Customer
Very pleasant experience and would recommend.
Verified Customer
Great professional service. Very quick and high quality. Would definitely recommend
Verified Customer
I had always wanted to design my own ring and I had the ideas in my head which they managed to put down on paper. Together we designed a beautiful piece of bespoke jewelry. I just love it and I recocommed this service for everyone and anyone.
Verified Customer
Excellent quality products, great communication. Would buy again!
Verified Customer
Good customer service, quick response time to questions, quick delivery.
Verified Customer
Excellent
Verified Customer
First class service, delighted with my purchase (as is my wife!). I will certainly use The Online Jewellers again
Verified Customer
Trustworthy
Verified Customer
Fantastic service. Went out their way to make sure I got what I wanted!
Verified Customer
Very easy process, a slight delay in my order arriving but very happy with the end product
Verified Customer
Very disappointed in my purchase. The ring is tiny.
Response:
We are sorry to hear you are not happy with your purchase. We offer a full refund or exchange option if you are not entirely satisfied with your order. Please contact our customer service so we can assist you.
Merchant's response
Verified Customer
Product really good service was absolutely second to none .Any issues I had were dealt with immediately with no fuss I would definitely recommend this retailer
Verified Customer
Delivery late but really fast response from customer service team with tracking information
Verified Customer
Straight forward and arrived as expected