Good first response and delivery. Product was faulty and had endless problems trying to get the company to understand the problem. They agreed to pick up the product but nothing happened when it should. Then they asked what day to collect (already done) After my email; nothing. You guessed they hadn't received the email - how convenient!!. Eventually the parcel was collected after I had wasted four days staying at home just in case. Very poor after-sales service. I have asked for a refund a refund.